CYWC Complaints Process and Procedures

​Individual and Organisational Membership Types

Individual and Organisational membership types must agree to be externally accountable to the Code of Ethics for Youth Work in Aotearoa via the Canterbury Youth Workers Collective Complaints Process The diagram below highlights the different stages of the this process:

Collaborative Partner members have a separate complaints process whereby they are committed to the values of the Code of Ethics for Youth Work in New Zealand but are not externally accountable to it. 

If concerns are raised with CYWC about a Collaborative Partner, the partner will be contacted by CYWC and offered support to improve practice 

Collaborative Partner Membership Types